Considerations for Choosing Employee Retention Software for Your Company Employee retention allows companies to apply an employee retention and reward strategy that can be used with desktop and mobile applications; is compatible with cloud computing and social networks; and connected to an analytics engine. There are plenty of vendors to choose from when purchasing employee retention software. Before making a decision, you should assess evaluate each vendor for their capability to satisfy your company’s needs. First of all, let’s determine the elements that are typical for employee retention software, and those that must be considered part of the basic product of any vendor:
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> A platform in which recognition and reward activities may be managed.
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> User experience is made for both recognition and reward givers and receivers. > The software has an element of gamification (points, badges, or other recognition symbols; recurring competitions, etc.) to promote participation. > The software may be used on desktop, mobile and cloud devices. > There is a specified method for the program’s rewards element, such as merchandise selection and redemption of points. > There is a system for reporting who gets or gives recognition and how frequently an individual gives or receives recognition. > The software can be integrated with typical HR record systems. The moment you’ve determined that the vendor offers the essential elements of employee retention software, you have to look into the unique elements of each vendor’s software. Compare and contrast the different elements of each vendor’s employee retention software to know which vendor has the best solution for the needs of your company. Examine each solution separately, answering the following: > Is the product in line with my company’s vision of a recognition and reward software? > How does the program support or enable: * Recognition and reward program set up and design * User experience managers and administrators, and of course, employees * The moment of recognition * Reward fulfillment * Internal program marketing > Can you use the software to create custom reports? > Can you set customize the platform to fit your needs? > Has the vendor catered to clients similar to your company? > Will they give you current client references? > Does the price suit your budget? Your answers to such questions can be useful in determining which vendor’s employee retention software works best for you. Preferably, you’d want to have a trial so that you can tell if the software will really work with you. If your company has never used an employee software program until now, expect your employees to take some time before they get accustomed to the new system. Make this a primary consideration with each software you run on trial. Finally, of course, you should also consider the reputation of the vendor you choose. Reliability is critical. You don’t just want a technically superior product, but you also need a client support staff that will be there to resolve your issues each time.
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